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Terms and Conditions Terms and Conditions

All cased memorabilia is for display only. We reserve the right to change frame-molding profiles based on availability. Caseworks is not responsible for incorrect information given during order processing. All licensed product is subject to licensing agreements. All NFL and NHL team or League logos and marks depicted herein are owned by the respected properties and may not be reproduced without prior written consent. We reserve the right to alter any of our products for the betterment of either their visual or actual application. All prices are subject to change without notice. Shipments will be made via UPS ground unless specified otherwise. Items ordered together may not always be shipped together. Submission of duplicate orders is not Caseworks responsibility. If you have inadvertently placed the order more than once you will be accountable for all applicable charges. If incorrect addresses, such as suite numbers, zip codes, etc. are given to Caseworks, you will be responsible for correction fees from the carrier and/or reshipping amounts if required.

SHIPPING AND RETURNS

If you are not satisfied with your purchase, please call Caseworks Factory Store and you will be issued a return authorization. You are responsible for all shipping charges. Upon receipt of merchandise in perfect condition, Caseworks Factory Store will issue you a credit minus original shipping costs and a 15% re-stocking fee.

Please note that you are responsible for returning all merchandise in perfect condition. If the unwanted item is returned damaged, it is your responsibility to file a claim with your carrier. Returns will only be accepted in their original boxes with all original packing materials.

We will not, without exception, accept any returns, damages or exchanges after 10 days of receipt of merchandise.

There are no returns or exchanges on custom work.

PRIVACY NOTICE

Privacy Commitment

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

How We Use Your Information

We use the information you provided about yourself when you purchase from our site to complete these sales. We do not share this information with outside parties except to the extent necessary to complete these sales. We may use email addresses to contact you about orders and send you newsletters. You always have the option to opt-out of our newsletter program.

We do not sell credit card information and we process all transactions securely over SSL.

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